“It was a conscious choice I made, to take on the role of a facilitator. I have a straight-up style, and I was finding that the typical strategies I used, didn’t suit every situation. It was becoming clear to me that if I wasn’t the facilitator, I could end up being the disruptor in the room. I had to find another way.
I observed my mentor and realised he could inspire confidence, and help clients achieve their goals, without disrupting the structure or gains of others. He had a more subtle, stealth-like way, and that appealed to me.
The decision to be the facilitator was a real game changer for me. It shifted my focus to helping the entire team move forward, not just individuals.
I had to learn how to listen, really listen. It’s the basics, but I began replying to people in a way that kept discussion open, focussed and constructive. I began asking more questions and found that playing back perspectives often helped individuals crystallise their thoughts and objectives.
It’s like being a UN ambassador – inviting discussion, being more attentive and opening up conversations by saying things like, “that’s a good point, now let’s look at it another way” and inviting participants with different perspectives to give their views. Being a facilitator has turned out to be much more personally rewarding and my meetings are more productive.”
Brid Russell – Senior Manager, Financial Services, Consulting
I’m a problem solver, stakeholder manager and strategic thinker. I work with start-up companies and on large scale programs with established organisations. I enjoy working with innovative functions and thrive in ambiguity and working in a fluid organization.